CLAUSE 1 - SCOPE OF APPLICATION
All sales placed electronically with the JBP CREATIONS company on the http://www.lesultraviolettes.comwebsite are subject to these standard terms and conditions of sale, which
can be printed by following the instructions on the customer's web browser. The purchaser declares that they have read these standard terms and conditions of sale and accepts them before confirming their order.
For further information, customers can contact Customer Service on +33 6 81346913.
The http://www.lesultraviolettes.com website is for consumer use only. The purchase of a product(s) by a trade customer for resale is prohibited.
CLAUSE 2 - DETAILS OF THE OFFEROR
The Company JBP CRÉATIONS
Address: 38 avenue JUNOT - 75018 Paris- FRANCE
Share capital: 70 000 euros
ID number: SIRET 532 710 183 00015
Telephone: +33 6 81 34 69 13
CLAUSE 3 - CONSUMER INFORMATION
The purchaser is informed about the essential characteristics of the goods sold, and of their availability. The burden of proof shall lie with the vendor in the event of dispute, in accordance with sections L. 111-1 and L. 113-3 of the Consumer Code.
Photographs of the products are not contractually binding. They are not binding on XXXXX vis-à-vis the purchaser.
Products sold on the http://www.lesultraviolettes.com website can be purchased subject to stock availability. Purchasers will be informed by email as soon as possible in the event that one or more products ordered are unavailable. They may then choose to continue the remainder of their order or cancel it entirely. In the event of unavailability, JBP CREATIONS Company undertakes to refund the amount in question within 14 days, using the same payment method used by the purchaser for the original transaction.
CLAUSE 4 - PRICE AND CONDITIONS OF VALIDITY
The prices of products sold on the http://www.lesultraviolettes.com website are displayed in euros and include VAT, but exclude any shipment and processing costs.
The price paid by the purchaser consists of the price inclusive of VAT, plus any shipping and processing costs.
Prices relate directly to an item and a reference number. JBP CREATIONS Company reserves the right to amend the prices at any time without notice. Limited time offers that affect the price of the products, such as promotions, are valid for as long as they are available on the site and may be discontinued at any time. The products are therefore billed on the basis of the tariffs in effect at the time of ordering.
Communication costs, such as related to use of the Internet and telephone, are borne by the purchaser.
CLAUSE 5 - ENTERING INTO THE CONTRACT OF SALE
The steps for placing an order are as follows:
1- Accessing the http://www.lesultraviolettes.com website
2- Creating a customer account
3- Selecting the items (model, colour, size etc.)
4- Adding the items to the basket
5- Confirming the information in the purchase order and the price
6- Choosing a shipping method
7- Accepting the standard terms and conditions of sale
8- Entering delivery instructions
9- Paying the total cost
10- Receipt of an order confirmation email
11- Receipt of an email stating that the order is being prepared
12- Receipt of an email confirming shipment of the order
13- Receipt of the order
If consumers choose to pay by bank transfer, JBP CREATIONS Company will begin preparation of the order on receipt of the full payment for the order to its account. The items will be reserved for a maximum of 10 days.
When completing the new account form, entering their personal details and confirming the order, customers are required to adhere to these contractual terms and conditions.
JBP CREATIONS Company reserves the right to reject any order that, in its view, poses any form of risk, or appears irregular or improper in nature.
CLAUSE 6 - CUSTOMER SERVICE
Customer Service is available to consumers for any questions relating to the application of these standard terms and conditions of sale, or regarding products sold on the http://www.lesultraviolettes.com website.
You can contact Customer Service:
- By telephone on +33 6 81 34 69 13 (cost of a local call in Metropolitan France)
Monday to Friday, from 8:30 am to 12:30pm, and from 1:30pm to 5pm / Fridays until 4pm
- By email: firstname.lastname@example.org
CLAUSE 7 - PAYMENT SECURITY
The order can be paid for by:
- credit or debit card (Visa, MasterCard, American Express),
- PayPal account,
- bank transfer.
Pursuant to Section L. 133-8 of the French Monetary and Financial Code, a commitment to pay given by means of credit card is irrevocable. By providing their debit or credit card number and the foregoing information, purchasers authorise the JBP CREATIONS Companyto direct their debit or credit card with the total amount (including VAT) of their order (shipping costs included).
A secure payment system is used on the Website. The secure payment solution used is that of the paypal bank. Information about purchasers’ orders is subject to automated data processing, overseen by paypal. This automated data processing is intended to identify analysis indicators for a transaction and to combat credit card fraud.
Non-payment due to fraudulent use of a debit or credit card will result in the particulars relating to your order and associated with this non-payment being recorded in a payment incident file set up by paypal. Any irregular statements or anomalies may also be subject to specific handling.
CLAUSE 8 - SHIPPING AND DELIVERY
Orders placed before 12pm on a business day will be prepared and shipped on the same day, or the following business day for orders placed after 12pm.
This timescale may, in exceptional cases, vary during very busy periods (sale events, Christmas holidays etc.), or in the event of force majeure. Consumers will be notified of this by email.
The delivery address is selected at the purchaser’s discretion. The order may also be delivered to a third party designated by the purchaser.
Deliveries are carried out by SO COLISSIMO, in France and abroad.
Shipping costs will depend on the shipping address:
- Metropolitan France: €7, free on orders over €150 incl. VAT
- European Union, Switzerland: €16, free on orders over €150 incl. VAT
- Europe outside the European Union, Maghreb: €16
- USA, Canada, Africa, Middle East: €35
- Rest of the world: €35
Each delivery is deemed to have been made once the product has been placed at the purchaser’s disposal by the carrier. The status of order can be viewed on thehttp://www.lesultraviolettes.comwebsite by logging into the customer account.
In the event of force majeure, the JBP CREATIONS Companyis released from its delivery obligation.
CLAUSE 9 – PRODUCT CONFORMITY
Purchasers must ensure that the items delivered to them correspond to their order.
In the event that the nature and quality of the items delivered do not conform to the specifications indicated in the delivery note, purchasers must inform Customer Service by email or telephone, and return the items according to the conditions set forth in CLAUSE 11.
If the items do not conform or have a hidden defect, the statutory safeguards provided for in Sections L. 211-4 et seq of the Consumer Code, and Sections 1641 et seq of the Civil Code shall apply.
CLAUSE 10 – PURCHASER’S RIGHT TO CANCEL
Consumers have a period of 14 days to exercise their right to cancel, without being required to provide a reason or pay a penalty, with the exception of the return shipping costs. This period begins from the day on which the consumer or third party other than the carrier and designated by the consumer takes physical possession of the order.
The consumer shall inform JBP CREATIONS Company of their decision to cancel before the end of the 14 day period, preferably via email sent to email@example.com.
To do this, they may use the Cancellation Form sent on request, or simply send a clearly worded statement explaining their decision to cancel the order.
JBP CREATIONS Company will confirm receipt of the cancellation by email as soon as possible.
To comply with the cancellation period, it is sufficient for the purchaser to send their notification regarding the exercise of their right to cancel before the end of the cancellation period.
The burden of proof concerning the exercise of the right to cancel lies with the consumer.
Consumers undertake to return the items within a period of 14 days following notification of this decision to cancel. The items must be returned in their original packaging and must be complete, labelled, new, unworn and unwashed, and in accordance with the conditions set forth in CLAUSE 11.
The purchaser will pay the direct costs of returning the goods.
JBP CREATIONS Company will process the refund after receiving the items concerned, or once the consumer has provided proof of shipment of the items (parcel deposit slip from the post office), within 14 days of whichever date is earlier.
JBP CREATIONS Company will refund all payments received, including the costs of delivery (with the exception of supplementary costs arising from the fact of the purchaser choosing a delivery method other than the least expensive standard delivery method offered on http://www.lesultraviolettes.com).
The refund shall be made using the same payment method used by the consumer for the original transaction, unless the consumer expressly consents to another payment method without incurring costs to the consumer.
CLAUSE 11 – RETURNS POLICY
The consumer has a period of 14 days from the delivery date to make a return
The invoice is the sole acceptable proof of purchase for all returns.
In the event of non-compliance or of exercising the right to cancel, in the conditions set forth herein, the purchaser may return the products they have ordered.
All requests for exchange or return must be logged using the “My account” area on the websitehttp://www.lesultraviolettes.com
To do this:
- Access your account using your email address and password
- Open the tab “My orders”
- The status of the order must be “delivered”
- Click on the relevant order number
- Select the item(s) you wish to return
- Indicate the reason for return in the relevant field (optional)
- Confirm by clicking on “GENERATE A RETURN”
JBP CREATIONS Company will then confirm your return request as soon as possible.
A RETURN RECEIPT to be printed and attached to the parcel will be available in the “My returns” section.
Customer Service can be contacted by email (firstname.lastname@example.org) and by telephone (+33 6 81 34 69 13) for further information on this procedure.
Returns must always be sent by any means capable of tracking the items.
Items must be returned in their original packaging, and must be complete, labelled, new, unworn and unwashed, and accompanied by the RETURN RECEIPT sent by JBP CREATIONS Company to the address indicated on the RETURN RECEIPT.
Items will be checked upon receipt. If a product does not fulfil the conditions cited above, it will not be refunded or exchanged.
If the return is the result of an error on the part ofJBP CREATIONS Company, the shipping costs for returning the product will be borne entirely by JBP CREATIONS Company. If not, they shall be borne solely by the purchaser.
CLAUSE 12 – GUARANTEE AND LIABILITY
The JBP CREATIONS Company cannot be held liable for breach of contract due to force majeure, a fact attributable to the consumer, or an unforeseeable and unavoidable fact attributable to a third party to the contract.
The JBP CREATIONS Companycannot be held liable for anyconsequential damages resulting from the purchase of the products on the sitehttp://www.lesultraviolettes.com.
CLAUSE 13 – PERSONAL DATA
The company OVH, host of the website, manages an electronic file identifying certain personal data relating to purchasers. Information gathered during the order is forwarded to the customer relations department, which uses it to enhance its customer relations. This database has been the subject of a declaration pursuant to the requirements laid down by the law on data protection and civil liberties of 6 January 1978, as amended by the law of 6 August 2004.
Under this law, purchasers have an individual right to access, withdraw and correct information concerning them, and as such to have information that is no longer pertinent removed, by sending a written request to the JBP CREATIONScompany at the following address:
JBP CREATIONS Company
38 avenue JUNOT - 75018 Paris
If the purchaser no longer wishes to receive promotional offers to their email inbox, they may unsubscribe by sending a message to email@example.com.
CLAUSE 14 – RIGHT OF ACCESS AND CORRECTION
Pursuant to the law of 6 January 1978 on data protection and civil liberties, persons whose personal data has been collected have the right to access, verify, modify and correct or delete such data. This right may be exercised by post to the following address:
JBP CREATIONS Company
38 avenue JUNOT - 75018 Paris
Or by email to: firstname.lastname@example.org
CLAUSE 15 – INTELLECTUAL PROPERTY
All text, comments, works, illustrations and images reproduced on the Site are protected by copyright, trademark law, patent law and image rights. This applies to all media, anywhere in the world.
They are solely and exclusively owned by JBP CREATIONS Company.
As such, and in accordance with the provisions of the Intellectual Property Code, only private and non-commercial use is authorised, subject to different or more restrictive provisions of the Intellectual Property Code.
Any other use constitutes an infringement punishable under the Intellectual Property Code, unless approved in advance by JBP CREATIONS Company.
Any full or partial reproduction of the Website’s catalogue is strictly prohibited.
CLAUSE 16 – GOVERNING LAW
These standard terms and conditions of sale, and the commercial relationship between the JBP CREATIONS Company and the purchaser, are governed by French law.
Any dispute relating to the commercial relationship between the JBP CREATIONS Companyand the purchaser will be subject to the jurisdiction of the French courts and tribunals.